Shipping

Spruced Up Labrador Bath & Body shipping and handling rates are below. We ship within Canada only from 17 Spruce Avenue, Happy Valley-Goose Bay, NL. We are still a very small home based business but hoping to expand in the near future!

PLEASE NOTE:  At the checkout, please choose the correct Shipping Charge based on the subtotal of your order before you pay. Your order will be delayed if incorrect shipping option is clicked and you will notified of correct charge before we can ship your order.

Newfoundland & Labrador:
Local pick- up in Happy Valley-Goose Bay – Free
Shipping on orders $30 and under (excluding taxes, gift cards) – Flat rate of $12
Shipping on orders $31-$74 (excluding taxes, gift cards) – Flat rate of $15
Shipping on orders $75-$99 (excluding taxes, gift cards) – Flat rate of $20
Shipping on orders $100+ (excluding taxes, gift cards) – Flat rate of $25

Shipping and Handling costs will not be taxed.

The rest of Canada :
Shipping on orders $30 and under (excluding taxes, gift cards) – Flat rate of $18
Shipping on orders $31-$74 (excluding taxes, gift cards) – Flat rate of $21
Shipping on orders $75-$99 (excluding taxes, gift cards) – Flat rate of $26
Shipping on orders $100+ (excluding taxes, gift cards) – Flat rate of $31

Shipping and Handling costs will not be taxed.

TURN AROUND TIMES
For local pick up orders for in stock items turnaround time will be 5 business days and under. The owner will contact you when ready for pick up.

For orders outside of the Happy Valley-Goose Bay area:
Our standard turnaround time is 5 business days (does not include weekends or holidays) for in stock items. This is the time between us receiving you order until it is shipped. It does not include shipping time.
During busy shipping seasons (Christmas, Easter, Mothers Day, Halloween)our turn around time increases to 10-14 business days.

IF YOU REQUIRE YOUR ORDER BY A PARTICULAR DATE, PLEASE CONTACT US BEFORE PLACING YOUR ORDER.

FOR ALL ORDERS
*If you are concerned about your package becoming lost, we strongly recommend you purchase additional shipping insurance as we cannot be responsible for lost packages. If you would like to add additional shipping insurance to your package please let us know in the ‘notes to seller’ section and we will send you an invoice to cover the additional charges.

*Please note: We pack every parcel with attention and care. All of our packages meet or exceed Canada Post packing recommendations and we cannot be responsible for damages incurred during shipping.
Upon receiving your order, please inspect contents carefully for accuracy. If there is any discrepancy in your order, please contact us within 24 hours of receiving your package. We will always fix our mistakes as we take a digital photo of every packed box to ensure accuracy. If we have missed something, we will look it up, confirm and get your missing item/items sent out to you pronto or issue you a refund for your missing item/items! We reserve the right to decide whether you will receive a new product or a refund.

Thank you for your support!

– Heather & JJ